Managed Services

Know Why Drivers Leave Before They Do

A dedicated Driver Retention Specialist calls every active driver on your roster, branded as your own team, every conversation logged, AI-analyzed, and turned into real insight for operations.

What's Included

A Direct Line to Every Driver, Not a Survey

Everything below is included in your Managed Driver Retention Specialist plan. Nothing is billed separately.

01

Every Active Driver, Called

For fleets under 500 drivers, we guarantee your Retention Specialist calls every single active driver on your roster, not a sample, not "as many as we get to."

Guaranteed Coverage
02

Branded as Your Company

Your Retention Specialist calls as part of your team, introducing themselves on behalf of your company, not TheHaulway. Drivers never know the difference.

White-Labeled
03

Every Call Logged & AI-Analyzed

Every conversation is recorded, transcribed, and run through AI to surface morale signals, recurring concerns, and what's actually driving turnover.

AI AnalysisCall Logs
04

KPIs & Insights for Operations

Turnover-risk signals, recurring themes across your fleet (pay, home time, equipment, dispatch) and morale trends over time, delivered straight to your operations team.

Reporting
05

Full Platform Included

Job postings, applicant pipeline, e-signature, and the AI Recruiter, a $750/month platform value, already included at no extra cost. Calling, SMS, and compliance screenings (PSP, MVR, CDLIS, VOE, background checks) are billed separately, usage-based, same as the rest of TheHaulway.

$750/mo Value
06

Retention Without Adding Headcount

No salary, payroll tax, benefits, or ramp-up time. Trade a full-time driver-relations hire for one flat monthly rate.

Flat Rate
Our Guarantee

Every Active Driver On Your Roster. Called. Every Cycle.

For carriers with fewer than 500 drivers, we guarantee your Managed Driver Retention Specialist calls every single active driver on your roster, not a sample, not whoever happens to pick up. Every driver, every cycle, logged and analyzed.

500+ drivers? We still run the program at scale. Contact us and we'll scope a calling cadence for your fleet.

How It Works

Up and Running In Days, Not Weeks

1

We Learn Your Fleet

Roster, lanes, pay structure, and what "good" looks like for your drivers, so every call sounds like it's coming from someone who knows your operation.

2

Your Specialist Starts Calling

Branded under your company name, reaching every active driver on a regular cadence.

3

AI Analyzes Every Conversation

Surfacing concerns, morale signals, and recurring themes across your whole fleet, not just anecdotes.

4

Operations Gets the Insights

A running view of driver sentiment and turnover risk, not just whoever happened to complain loudest.

Pricing

One Flat Rate, Either Way

Already run your fleet through TheHaulway? You don't pay for the platform twice.

New to TheHaulway
$2,750/mo

Your Managed Driver Retention Specialist plus the full TheHaulway platform, a $750/month value included at no extra cost.

  • Dedicated, branded Retention Specialist
  • Full TheHaulway platform included
  • AI-analyzed calls & KPI reporting
  • Guaranteed roster coverage (under 500 drivers)
Get Started
Already on TheHaulway
$2,000/mo

Add a Managed Driver Retention Specialist to your existing TheHaulway account, the platform's already covered by your current plan.

  • Dedicated, branded Retention Specialist
  • Works inside your existing account
  • AI-analyzed calls & KPI reporting
  • Guaranteed roster coverage (under 500 drivers)
Add to My Plan

Calling, SMS messaging, and compliance screenings (PSP, MVR, CDLIS, VOE, background checks) are not included in this rate. They're billed separately, usage-based, same as the rest of the platform.

Retaining Drivers Is Half the Fight: Managed Recruiter

Pair your Retention Specialist with a Managed Recruiter who works your job postings full time, branded as your own team, with a guaranteed hiring performance, so replacing drivers you do lose is never a scramble.

See Managed Recruiter pricing
FAQ

Common Questions

Still have questions?

Any driver currently on your roster and running loads for your company. We'll confirm the exact list against your own records before the first calling cycle starts.

We still run the program for larger fleets. Contact us and we'll scope a calling cadence and coverage plan sized to your roster.

Every call is logged and run through AI, so what one driver mentions in passing turns into a pattern your operations team can actually see and act on, not a note that gets lost after the call ends.

Calls and insights are handled the same way every other driver conversation is in TheHaulway, logged securely and visible only to your company's own team.

No. If you're new, the platform is included at $2,750/month. If you're already on TheHaulway, add a Retention Specialist to your existing account for $2,000/month.
Managed Driver Retention Specialist

Ready to Actually Know
What Your Drivers Are Thinking?

Tell us about your fleet, and we'll get your Retention Specialist calling every active driver, branded as your own, with the insights delivered straight to operations.